Gateway Hotel & Conference Center
  • Food & Beverage
  • Ames, IA, USA
  • 6.00 + tips
  • Hourly
  • Full Time or Part Time

Full-Time Benefits: Medical, Dental, Vision, Matching 401K, Vacation & Sick Time Off


 Join a team of fun and friendly individuals committed to delivering first class hospitality!

The Gateway Hotel is currently seeking a Part-Time and Full Time Restaurant Server at The IowaStater Restaurant. The IowaStater Restaurant is a full service restaurant serving Iowa inspired food and beverage, for breakfast, lunch and dinner, in a warm and friendly environment. Must have weekend morning availability 6am-2pm.

Essential Functions

  • Deliver hospitality to guests in a warm and friendly manner.
  • Accurately and efficiently take orders from guests and enter into MICROS system.
  • Anticipate guest's needs.
  • Engage guests in feedback on their meal and service.
  • Promote The IowaStater Restaurant and all of its products and services.
  • Deliver the GATE-way service standards and exemplify Gateway Values
  • Set up and professionally execute private parties and reservations.
  • Effectively communicate between front of house and back of house.
  • Exhibit strong teamwork with all hotel staff.
  • Adhere to all Health and Safety Standards at all times
  • Complete weekly and daily cleaning duties.
  • Maximize productivity by working efficiently and in a timely manner
  • Maintain inherent attention to detail

 

Requirements:

  • Must have weekend morning availability 6am 2pm.
  • High school diploma or GED preferred
  • Customer service or previous waiting experience preferred
  • Able to bend, climb stairs, and lift/transport 25-50 lbs
  • Ability to deliver first class customer service
  • Speaking skills, ability to communicate with guests, staff, and management accurately and effectively
  • Strong organizational and decision-making skills
  • Strong customer service recovery skills.
  • Able to prioritize and handle a variety of assignments in a fast-paced workplace

 

At Gateway Hotel & Conference Center we are passionate about exceeding guest expectations and giving first-class hospitality to each person that we encounter guest or employee. If you share this enthusiasm, consider joining the Gateway Hotel team by searching our available opportunities.

If you're interested, please apply online!

Gateway Hotel & Conference Center
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