Gateway Hotel & Conference Center
  • Food & Beverage
  • Ames, IA, USA
  • 10.25
  • Hourly
  • Part Time

The Gateway Hotel and Conference Center has a part-time Banquet Set-Up Internship position available for the summer.

This is a paid internship, where job duties will vary based on business but interns will primarily assist with day to day operations such as assisting employees with banquet and event set-up. Some weekend availability is required. Start dates and end dates will be discussed during the interview process.

Job Purpose: Responsible for maintaining and refreshing hotel banquet and meeting rooms according to Banquet Event Order and the Gateway standards.  To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering GATE, from when the first guest arrives to when the last guest leaves.

Essential Functions:

  • Complete preparations for event per BEO
  • Anticipate guests needs and respond politely to requests
  • Demonstrate proper work procedures with a sense of urgency
  • Perform all set up associate tasks within scheduled shift time
  • Deliver the GATEway service standards and exemplify Gateway Values
  • Ensure cleanliness and professional appearance of function space
  • Provide working audio visual equipment that is set to safety standards
  • Preserve a healthy relationship between the Sales Office and Conference Services staff
  • Assist serving staff for large events
  • Adhere to all Health and Safety Standards at all times
  • Complete monthly and daily cleaning duties
  • Maximize productivity by working efficiently and in a timely manner
  • Maintain inherent attention to detail

Requirements:

  • Working towards a degree from a college or university, preferably in the area of hospitality management
  • Excellent interpersonal communication skills
  • Able to bend, climb stairs, and lift/transport 25-80 lbs
  • Ability to deliver first class customer service
  • Speaking skills, ability to communicate with guests, staff, and management accurately and effectively
  • Strong organizational and decision-making skills
  • Complete IPACT training

If you're interested in applying, please do so online!

Gateway Hotel & Conference Center
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