Gateway Hotel & Conference Center
  • Food & Beverage
  • Ames, IA, USA
  • 13
  • Hourly
  • Part Time

The Gateway Hotel and Conference Center is looking for part time, event based individuals to join the banquet and event set-up team.

Some night and weekend availability is required.

Job Purpose: Responsible for maintaining and refreshing hotel banquet and meeting rooms according to Banquet Event Order and the Gateway standards. To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering GATE, from when the first guest arrives to when the last guest leaves.

Essential Functions:

  • Complete preparations for event per BEO
  • Anticipate guests needs and respond politely to requests
  • Demonstrate proper work procedures with a sense of urgency
  • Perform all set up associate tasks within scheduled shift time
  • Deliver the GATEway service standards and exemplify Gateway Values
  • Ensure cleanliness and professional appearance of function space
  • Provide working audio visual equipment that is set to safety standards
  • Preserve a healthy relationship between the Sales Office and Conference Services staff
  • Assist serving staff for large events
  • Adhere to all Health and Safety Standards at all times
  • Complete monthly and daily cleaning duties
  • Maximize productivity by working efficiently and in a timely manner
  • Maintain inherent attention to detail


  • High school diploma or GED preferred
  • Customer service or previous set up experience preferred
  • Able to bend, climb stairs, and lift/transport 25-80 lbs
  • Ability to deliver first class customer service
  • Speaking skills, ability to communicate with guests, staff, and management accurately and effectively
  • Strong organizational and decision-making skills
  • Complete IPACT training upon hiring

If you're interested in applying, please do so online!

Gateway Hotel & Conference Center
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