Gateway Hotel & Conference Center
  • Food & Beverage
  • Ames, IA, USA
  • 14.00
  • Hourly
  • Full Time

Gateway Hotel is looking to hire a Full-Time IowaStater Restaurant Supervisor to supervise and execute successful restaurant service during assigned shift.

Must have weekend availability

Essential Functions:

  • Monitor and support server activity throughout shift
  • Provide management with restaurant status, progress, and creative feedback
  • Ensure completion of all server tasks while opening or closing the restaurant within scheduled shift time
  • Leader in delivering the GATEway service standards and exemplifying Gateway Values
  • Supervise restaurant floor to ensure food quality, presentation and services are in accordance with standards
  • Promote teamwork and communication between hotel departments
  • Promote a fun work environment through a positive and enthusiastic attitude
  • Responsible for resolving or escalating guest complaints and feedback through sharing and transparency
  • Maximize productivity by working efficiently and in a timely manner
  • Responsible for coordinating restaurant reservations and events completely and accurately
  • Maintain inherent attention to detail, and look for ways to continually improve
  • Engage staff in ongoing trainings


  • High school diploma or GED
  • A combined 1-2 years restaurant serving and or supervising experience or comparable customer service experience
  • Ability to deliver first class customer service
  • Proffessional communication skills to effectively communicate with staff, guests, and management
  • Strong leadership skills
  • Strong organizational and decision-making skills
  • Ability to work confidently and independently
  • Able to stand for long periods of time

If interested, apply online today!

Gateway Hotel & Conference Center
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