Gateway Hotel & Conference Center
  • Operations
  • Ames, IA, USA
  • Full Time or Part Time

The Gateway Hotel & Conference Center is currently hiring a part-time Guest Service Representative to support our hotel operations. Nights and weekend availability preferred.

Essential Duties & Responsibilities

  • Always greet guests in a friendly and professional manner
  • Perform accurate check-in and check-outs of guests daily
  • Answer telephone in a timely fashion
  • Make reservations over the phone and in person
  • Provide mutually beneficial solutions to guest complaints
  • Responsible for a cash float throughout your shift to ensure that everything balances at the end of shift
  • Exhibit teamwork throughout all departments of the hotel

1-year experience at a hotel preferred, customer service experience required. Cash handling experience necessary. Hours would vary; open availability preferred, however nights and weekend availability is required.

At Gateway Hotel & Conference Center we are passionate about exceeding guest expectations and giving first-class hospitality to each person that we encounter - guest or employee. If you share this enthusiasm, consider joining the Gateway Hotel team by searching our available opportunities.

If you are interested in this position, please apply online!

Gateway Hotel & Conference Center
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